We offer a 30 day easy return policy. We also have some humble expectations from your side, and the return/refund is subject to the following condition:
No 63/A 3rd cross 1st main, Soapfactory layout 2nd stage, Anchepalya main Road, Bangalore -560073
If you receive a broken/damaged product, or if the wrong order was shipped to you, we offer a free replacement of the same model and colour, provided it is in stock. If the product is out of stock, we will offer store credit.
Refund process is subject to the following conditions:
In case any refund/exchange claim is made after 14 days we reserve the right to grant partial refunds based on our discretion. To complete your return, we require a receipt or proof of purchase.
No refund claims can be made based on the colour and texture of wood. The colour and texture of wood grain will vary from product to product. This is the characteristic of all natural products and it makes your product unique. The colour of the products may vary according to the calibration of your screen.
We reserve the right to offer/deny refunds/exchanges for reasons not specified here as we evaluate each claim on a case to case basis.